A Note on Condition
Antiques and vintage items possess a character shaped by time, showing wear and tear commensurate with their age and previous use. As interpretations of "age" vary, we endeavour to highlight any significant marks, scratches, or damage that exceed normal wear.
By purchasing from our collection, you acknowledge that these pieces have a history and accept their vintage condition. To assist you, our photography is entirely unretouched to ensure each piece is represented accurately. We encourage you to review the Condition section within each item description; we are always happy to provide additional images or videos upon request.
Viewing
We invite you to view our collection by appointment at our showrooms: The Basement, 82 Merrion Square, Dublin 2. Showroom viewings are available Monday to Friday during business hours. Should you require an appointment outside of these times, please contact us and we will do our best to accommodate you. You may reserve a piece online by completing our enquiry form; however, we always suggest viewing pieces in person where possible.
Purchases
We highly recommend viewing our pieces in person, and items may be purchased directly at our showroom. Please note that we do not hold cash on the premises; all in-person transactions must be made via card. Alternatively, if you are unable to visit us and are happy to purchase without viewing the item beforehand, we can provide a secure purchase link for remote payment.
Pricing
All prices displayed are exclusive of delivery. Please note that Cerca is not currently registered for VAT, and therefore no VAT is charged or applicable to our items.
Shipping & Collection
Collection: Clients are invited to collect purchases from our premises by prior appointment once payment has been received in full.
Smaller Items: For smaller, non-fragile pieces, we offer EU-wide shipping via An Post. The final shipping rate will be confirmed on your final invoice once the delivery address has been provided. Items will only be released for shipping once full payment has been received.
Larger Furniture & Artworks: For larger pieces, we are pleased to recommend specialist couriers experienced in handling fine furniture and artworks. We can obtain an initial quote on your behalf as a courtesy.
Terms of Carriage: Please note that while we facilitate these introductions, the contract for carriage for larger items is held directly between the client and the courier. Cerca assumes no responsibility for items once they have departed our premises; consequently, any transit-related enquiries or claims regarding courier deliveries must be settled directly with the chosen service provider.
Returns Policy
We want you to love the piece you have bought. We spend a significant amount of time hand-picking and sourcing each item in our collection, which is why we always suggest visiting our showroom to view a piece in person before purchasing.
Access & Measurements: It is the client’s responsibility to measure all access points for furniture delivery. Please ensure you check the width and height of doorways, external entrances, and corridors. Returns requested due to incorrect measurements or restricted access will be at the discretion of Cerca and, if accepted, will be subject to a €100 handling fee. In these instances, the client bears full responsibility for the cost and logistics of returning the item to our premises.
Change of Mind: If you have a ‘change of mind’, you must notify us via email or SMS within 48 hours of delivery. Please note that returns are at the sole discretion of Cerca and may be refused. If a return is granted for furniture or paintings, the client is responsible for the cost and logistics of returning the item to us in its original condition. A €100 handling fee, in addition to the original delivery charge, will be deducted from your final refund.
Damages in Transit: In the unlikely event that an item is damaged, you must notify the courier company and Cerca immediately. Each provider operates under their own Terms and Conditions; it is important to familiarise yourself with your carrier's specific terms. To support a claim, you will need to provide clear photographic evidence of the damage at the time of delivery.